Updated: 31/07/2024
Introduction
Dunn and Edd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Academic Information: School, course details, academic level, assignments, and exams.
How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our website, communicate with us via email, phone, or other means, and when you use our services.
Use of Your Information
We use the information we collect to:
- Provide Services: Deliver the tutoring services you request, match you with suitable tutors, and manage your account.
- Process Payments: Handle transactions for our services.
- Communicate with You: Send updates, confirmations, and support messages.
- Improve Our Services: Analyze usage patterns to enhance user experience and our service offerings.
- Compliance: Ensure adherence to legal obligations and terms of service.
Sharing Your Information
We strictly do not sell or rent your personal data to third parties.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet
or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, which is offering our services to you.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request to correct any inaccurate or incomplete data.
- Erasure: Request the deletion of your personal data, subject to certain exceptions.
- Restriction: Request the restriction of processing your personal data.
- Portability: Request the transfer of your personal data to another party.
- Objection: Object to the processing of your personal data where we are relying on a legitimate interest.
To exercise any of these rights, please contact us at the details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.